Recent content by Nqcken

Once again, thanks for the help, resolved the issues by resetting the phone to default settings!

another wrinkle and possible clue is: when connected, File explorer "sees" the phone and also sees "internal storage" and all subfolders however ALL the subfolders are seen as empty.

tx, am trying these workarounds but still do not understand how/why am not able to directly view and copy from Win File Explorer.

Previously able to connect via PD USB cable and view/copy images from "file Explorer". All current updates are done on PC and phone, carrier is Spectrum. phone only has Spectrum sim, no 2nd slot for microSD. This all started after the recent update on the 14th of Dec. Our other Spectrum cell...