Recent content by omawb

I chatted with Samsung support and got the charges dropped. So glad I reached out to you all. Learned new stuff! Thanks

In the email I received with the rejection, it did state the phone could be sent back to me at no charge.

Thank you all for your speedy responses. I will do my best to get a hold of someone at Samsung, and hopefully get the opportunity to correct. Otherwise, I'll have a phone for sale:ROFLMAO::ROFLMAO::ROFLMAO::ROFLMAO::ROFLMAO:

I believe I reset in recovery: powering down, holding power and lower volume keys and then scrolling down. I didn't know there would be a difference with the factory reset in settings. I never used the settings option before.

I don't think so. Was that a requirement somehow? It never used to be a necessity so I just did the factory reset. A couple of times, actually.

Yes, I absolutely did, and I took a picture.

I sent in my S23 ultra and this is the message I received: Why will you be charged? Your trade-in did not meet our requirements because: You did not disable your personal security locks, the Factory Reset Protection or Activation Lock. Your trade-in device information...

OOPS, operator error. Please disregard. I found it!!!!!

On the galaxy 7 watch the Daily Activity Widget is not showing steps. Only floors, minutes and calories. I have tried troubleshooting methods, but can't seem to get it back to where the steps are showing. Any thoughts? Thank you.

Thank you, was just wondering if it was a defect on my phone.

On the Z fold 7 does anyone have a problem with the power button being almost flush with the phone? Keep hitting the volume button. Maybe just my phone...

Got it. Thank you!

Thank you, I'll check

You are right!