Recent content by Ortiz23

I installed Malwarebytes. Said it did not find any threats, and i still have the blue screen. Thanks for your help!

Unfortunately, that did not work :( Thanks for your help thought! Much appreciated!

I can't erase the cache. I am unable to go to the internet settings because the pop wont allow me. Any idea if I can do it another way? Thanks for your help!

I was doing some browsing the other day using Internet Explorer on my Galaxy S4. All of a sudden a blue screen appeared reading, " A problem has been detected and Windows has been shut down to prevent damage to your Device. The problem seem to be cause by the following file:: mssmbios.sys and...