Recent content by Paul Z1

  1. Paul Z1

    Huawei P30 fingerprint icon is showing up on the idle phone screen

    This feature is ON by default, and had no effect on my P30 that eventually was returned to the store. The new one I got is perfectly fine, the feature is ON as well. Btw. I did multiple hard resets of the affected P30, applying factory settings, no apps installed, etc. and the issue persisted.
  2. Paul Z1

    Huawei P30 fingerprint icon is showing up on the idle phone screen

    There is a similar discussion on that on the Czech HuaFan forums since March 27th (official release date in the region), it's a pity there is no official statement from Huawei yet and people are not sure what to do. I ordered my phone online but collected it from a physical branch - and...
  3. Paul Z1

    Huawei P30 fingerprint icon is showing up on the idle phone screen

    There is no official answer from Huawei support on that so far - you can try to ask yourself as well. I exchanged my unit to a different one and the icon does not show up when the phone is laying down. It looks like a large batch of these phones are impacted so I guess they'll come up with...
  4. Paul Z1

    Huawei P30 fingerprint icon is showing up on the idle phone screen

    just a quick comment on that - yes, P30 PRO does not have a foil / screen protector pre-installed and the issue does not affect the PRO version, however, on my other P30 (with a foil), there is no issue. Some HuaFan.cz forum members removed the foil from their P30s and it did not help.
  5. Paul Z1

    Huawei P30 fingerprint icon is showing up on the idle phone screen

    Based on reports I read so far in EU where the phone was available earlier (end of March), a large batch is impacted (cca. 50% of forum users reported this strange behavior). I returned the phone to a major ecommerce store with physical locations here in Prague and asked for a different color...
  6. Paul Z1

    Huawei P30 fingerprint icon is showing up on the idle phone screen

    I got my P30 replaced by the store yesterday (unfortunately they only had a black color on stock) and the problem does not appear on the new device!!! It looks like some of the P30's are impacted according to Czech HuaFan forum users who own P30.
  7. Paul Z1

    Huawei P30 fingerprint icon is showing up on the idle phone screen

    Aaah, P30Pro is not the same device. We're discussing P30 in this thread but good to hear that it's not showing up on the Pro model. I decided to go for P30 as I like the size of that model and the audio jack socket, P30Pro is just too big for me. It was also about 260EUR (300USD) more...
  8. Paul Z1

    Huawei P30 fingerprint icon is showing up on the idle phone screen

    Is it P30 or P30 pro? Please activate the fingerprint sensor first, and then leave the phone somewhere on the table - and watch it for around 30-40 seconds - the fingerprint icon should pop up. If not, perhaps it's indeed a hardware issue only on some of the P30s...
  9. Paul Z1

    Huawei P30 fingerprint icon is showing up on the idle phone screen

    Of course, it's a brand new phone purchased from a major ecommerce player with physical stores here in Prague. There is a warranty and you can also return any item you order online within 14 days of delivery or store pickup, they just inspect the item, and you get a full refund. Since others...
  10. Paul Z1

    Huawei P30 fingerprint icon is showing up on the idle phone screen

    There is an 'always-on-display' feature instead. I realize that it's not the same but I guess with less and less space on the device it's hard to keep a LED light there. I really love that P30, battery life has exceeded my expectations, camera and the overall performance is smashing. I also...
  11. Paul Z1

    Huawei P30 fingerprint icon is showing up on the idle phone screen

    It does not. It doesn't have any LED in the first place.
  12. Paul Z1

    Huawei P30 fingerprint icon is showing up on the idle phone screen

    Just a quick update - I have posted info about this problem on the Czech huafan forum and others confirmed that they've also noticed this behavior. People mention time interval of approx 15 or 30 seconds when the touch sensor icon appears on the black, idle screen. Btw. always-on-display is...
  13. Paul Z1

    Huawei P30 fingerprint icon is showing up on the idle phone screen

    They put some tiny foil/protector on P30 and P30 Pro by default - so yes, there is some sort of screen protector but I have not put it on the screen myself. The sensor icon would also appear when I take the phone up from the desk (horizontal position to a vertical position of the device).
  14. Paul Z1

    Huawei P30 fingerprint icon is showing up on the idle phone screen

    Compared to Honor 8 (the older type on the back of the phone) I would say it's the same speed - but you need to remember which part of the screen should be pressed, of course the icon will pop up but you may go a little off that place and you will have to scan your finger again using the right...
  15. Paul Z1

    Huawei P30 fingerprint icon is showing up on the idle phone screen

    I got mine 3 days ago in Prague, and there was a Huawei Watch GT included as a free gift, it's available here - I guess they were testing EU market or region starting with Czech Republic... Btw. the phone is great overall, just this tiny weird behavior makes me wonder if the screen is just not...