Recent content by penphones23

I don't believe so. By this point I tried endless combinations of chargers/cables.... nothing ever charged faster than a 15W. The charger/cable combo I'm currently using can charge a big laptop faster than the S23u charges using it. Even The Samsung centers couldn't get it to charge faster...

Hey, OP here So I got my phone back about a week ago. Was too busy to post. This is the third Samsung service center I took the phone to and I lost count on how many trips/phone calls/arguing with Samsung, encounters I've had so far and don't even want to think about it at this point. It's...

Hello, Just to update my situation. I received the phone 2 days ago after many many negative experiences with Samsung. I tested the phone and after they claim to have replaced parts in the phone, it is still exactly as slow to charge as it was when I gave it to them for the 3rd time! I will...

I'm in the midst of escalating, In latest development, I called Samsung twice in the past days and on both occasions, they are indeed voiding my warranty on claims of scratches in the device. Here's a picture of my claimed "scratched" phone. I am now demanding that they write an official...

OK update, I went to the Samsung official repair shop and they explained that my phone had minor scratches that should not void the warranty at all but they said they were instructed by Samsung to give me back the phone and they don't know why......I just picked it up and I will call Samsung...

Well to keep you posted.... I just got off a phone call from the Samsung dealer and they told me my phone is void of warranty because of scratches!!!! I told them the phone is only 4 months old and was utterly free of any scratches when I handed it over and I had pictures of the phone taken...

Thanks!! This is within expectation 25W should get your 0 to100 in about 1 hour 20 minutes so yours is spot on. My phone won't get that under any conditions whatsoever. I handed over to Samsung dealer now and waiting on what they will claim. I explained the situation as carefully as I...

oh thanks!! that's kind of you please do notice the phone is not linear in charging 0% is fastest It keeps dropping off from there on So if you time 0% for say 30 minutes you should get the fastest charging rate

It doesn't show 1 hour 50 minutes. It shows super fast charge 2.0 and that it will be full in around 1 hour or less. When I use my stopwatch and really see how long it takes, I'll clock 1 hour 50 minutes.

There is for sure no problems chargers nor cables. It's definitely the phone. The question is now what do I do next? do I keep on fighting my warranty?

OK I see what you mean. This is new info for me. I'm not 100% sure the cable I have right now is 100W cable but I believe it is because it charges my laptop really fast. The thing is, I also tested an S22 Ultra I took from someone using this same 100W charger and what I believe is a 100W...

Oh sorry I see that now I'll go correct it thanks OK I corrected the original repost as much as I can. I couldn't find a link to that specific Ugreen cable outside of Amazon US sorry. I also linked another Ugreen cable I use as well. Thanks for the heads up.

Please re-read my entire post especially the second line indicting I used the Ugreen cable capable of well over 45W. I also used other cables from friends that can charge well over 45W. The cable is not an issue here.

I tried the Samsung 25W charger that came alone with the phone and the cable inside the box of the S23 Ultra phone. I also tried this Anker 100W charger along with this Ugreen USB-C 60W cable that easily delivers over 45W current. I also used this Ugreen 100W cable. I'm not sure if it's this...

Hi everyone 👋 Please help if you can I have a new Samsung S23 Ultra that charges slowly. It takes about 1 hour 50 minutes at about a rate of 1%/minute regardless of how drained the battery is, or what charger I use. I tried everything... make sure super fast charge turned on, make super...