Recent content by plttest03

what is the setting to your Always on Display? is it tap to show? or show always? and is show music information on?? also, what is the carrier and can i have the last 4 numbers of your baseband version? you can find it in settings -> about -> software info -> baseband version. it might be...

Oh sorry! then just the rest of the info? Just want to try on mine as well

Could you please share imei, S/W version, Model number, Carrier and more detail for issue?

Could you share Model number/Carrier/S/W version? And which lock are you talking about? Lockscreen or samsung account? Please give us issue detail.

what are the carrier, model number, and software build number from the settings > about phone > software information?

have you selected the billing cycle as same as the carrier's bill? also, the data usage from the bill would be showing you like 2 months before data usage so you would need to change the dates to make sure comparing the right data usage