Recent content by purplerose22603

I have the account details. I have tried logging and get this error. I can go on the Google account and see where I tried to log in with the device. I forgot to delete all account details on the phone before performing a factory reset. Is there anything else that can be done before having to...

I have had this problem and tried to use the previous users Google account and password to login but it says "Please sign in using one of the owner's account for this device". Any suggestions to remove the Google account?

What if the new owner factory resets the phone before removing the Google account? What can be done to fix it then?