Recent content by Raiam

  1. R

    Cloud storage

    Thet sent me to the Hong Kong support where isn't live chat so.. I guess I'll make a factory reset and hope I can backup x) Thanks for your help!
  2. R

    Cloud storage

    I did it and it was already turned off and still everything's the same. :( (And I could do it from phone)
  3. R

    Cloud storage

    It doesn't, I click on ok and it redirects me where I can choose my backup again. It doesn't specify Drive or Dropbox, it just says cloud storage. How can I do that? I didn't find that in settings and it looks like I'm a newbie ^^"
  4. R

    Cloud storage

    No, it redirects to the window where I can choose then the same process over and over again.
  5. R

    Cloud storage

    I open the HTC Backup and click on "Restore from backup". I choose my only backup from February and click. Then it asks which account I wish to use. I choose the account that has the backup and a window appears that says 'Please sign in with the cloud storage account for the selected backup" As...
  6. R

    Cloud storage

    Thanks for the welcome message :) To be honest I never backed up my data but HTC Backup says I have a backup from February. I choose my account (I'm sure it's right), click on next and it writes I should sign in to cloud storage but I'm already signed in my Drive and Google and HTC accounts...
  7. R

    Cloud storage

    Hi, Recently I lost all my data from my phone and when I tried HTC Backup it wrote I shall log in the cloud storage. I'm logged in Google Drive and I don't know about any other storage. What could be the problem and how can I solve it? I use an HTC One m8 with the latest update. Thanks for...