Recent content by Ralph77

That is definitely not the preferred method lol :eek: By the way, I also discovered another problem cause by Google App - it prevents the G2's alarm from sounding whenever the situation arises that the screen happens to be on at the alarm time. Same with the countdown timer - if your screen is...

Following my solution to this issue on 19th October above (ie. revert to the factory-installed version of the Google App) I decided to try Voice Mate again now that there have been a few updates to the Google App. It's currently at version 4.3.10.88581490 as I write this, and it's changed - it's...

ISSUE SOLVED! 1) Uninstall updates to the Google Search app, so that it reverts to the factory-installed version (on my D802T G2 this is 3.3.12.1106182.arm, but that might vary depending on which G2 variant you own) 2) Re-check if Voice Mate hotword now works repeatedly as it should 3) If it...

OK well I don't think it's one of the LG apps that's causing it. After a factory reset, followed by updating of all LG apps, but without installing any 3rd party apps, Voice Mate still works fine. (It actually won't run until you update three LG apps: Voice Mate, the QVoice Engine and the QVoice...

Quick update: before I took the G2 to the LG service centre, I tried a couple of things: 1) Restored an old LG PC Suite backup from before I had this issue - VoiceMate issue fixed! 2) Then restored a more recent backup from after the issue had started - issue back again. 3) Finally, I did a...

I like to backup using LG PC Suite, as it seems to do a complete image of the phone, excluding media (which is fine, as there's not much point in backing that up as well, when you can restore it directly from your PC anyway.) BUT... much of the time, the backups fail, usually about 85% of the...

Geeez that would be hilarious... if it weren't such a sad indictment on the absolute rubbish service they provide!! I'll soon be taking my phone in to an LG Service Centre here in Australia to personally demonstrate the issue I'm having with my screen. Since I also have the Voice Mate issue...

I decided to contact LG about this issue again, not because it bothers me greatly (I think Google Now is perfectly fine instead of Voice Mate) but just because I am a curious so-and-so :-) Last time they referred me to their Service Centre, who told me that they'd re-install Kit Kat for me. I...

Thanks to a couple of reports from other Aussie users on the Whirlpool 'LG G2 general discussion' forum today (who also have model D802T, same as mine) I can confirm that this issue is NOT related to the Kit Kat upgrade. It also occurs for some users who are still on Jelly Bean. Very odd.

OK so I finally got a moment to call the LG Service Centre and described the issue. The guy there said it sounds like something went wrong with my Kit Kat upgrade, and I should back up the phone, bring it in, and they will re-install Kit Kat from scratch. He said this would be more reliable than...

I only got the emailed reply above which advised me to contact their service centre. I haven't had the chance to give them a call yet - but it seems like a futile thing to do anyway, since they'll only ask me to bring the phone in to them, which I know will be a complete waste of my time, since...

I will say one thing for LG Australia - they always respond to support requests very quickly. The responses are not usually particularly helpful... but you do get one. So, here is the response I just received re my Voice Mate issue - which, as we see from this thread, is affecting at least four...

I'm having this exact same issue. I googled "There is a problem with the network connection. Please check the network status and try again" and this thread was the only result! I'm firing off a support email to LG about it right now. Also, I did a factory reset and it did NOT fix the issue. I...