Recent content by Rameet Kaur

So I contacted Samsung Helpdesk and spoke to Beth. She advised the following; 1. Backup device using Kies 3 (Kies 3 for versions 4.3 and above, Kies for below 4.3) 2. Factory reset device 3. Restore all backed up content from Kies to device 3. Likelyhood is that the issues will get resolved...

This happened to me after either updating my firmware from KitKat 4.4.4 to Lollipop 5.0 or moving photos, videos and music to SD card. Regret my actions. Will call Samsung Technical Support in the morning and make them resolve the matter and if they can't sort it out within 72 hours then I will...