Recent content by ranjit73

Yes, I do have photographs until a few days prior, but not until the moment I handed it in! I agree that replacing the camera module is looking like the solution, but it is not easy (see post #9 above for a link to the steps) and I have to weigh the risk of something else going wrong in that...

Mike Dee, thanks. Any idea what it may be then?

Belodion: No idea how I can get in touch with the device (Samsung) or sensor (Samsung too?) manufacturer to ask them. Product is not under warranty (2 years old). Smvim: The service shop said they've done what they could and need to research further to see what the issue may be. My working...

Definitely no water immersion. I was ruling out water/moisture because the marks have been there for 8 days now and haven't changed at all. Most of the marks look like circles, but one (left middle) looks like it's been rubbed. I wonder whether this means anything. One possibility that has come...

Diddy: I did take the phone back to the shop and showed them the situation. They took it back in, said they opened it back again, cleaned both sides of the glass on the cover and the lens (i.e. everything that could be cleaned) and looked at it under a microscope. No change! Which is why I...

So it wouldn't be possible to blow air on to the image sensor by just opening the back cover of the phone? One would need to remove the camera module and open it to do this? That would certainly make it more difficult. I posted links to pictures a few hours ago, but they have not been published...

I set up link sharing from my phone (links valid until Sept 13) for 2 pics: https://linksharing.samsungcloud.com/eBkDf1zFh5Ru https://linksharing.samsungcloud.com/pHt9JRbyK8F3

I should have clarified that the smudges are present when I open the camera even before I take a pic. Only for the main camera, not the wide angle one. On further research, it looks like some dust may have got on to the image sensor. Hoping if it is opened back up it can be blown away. Does this...