Recent content by Raul T2

  1. Raul T2

    Push notifications not working while screen is off

    At least in my case it can be reproduced for 2 apps only, Gmail and another app I am using. But I totally agree with you that it is by any means not a hardware issue and the advice to send it to service is a waste of time. I suspect they are pushing some updates which causes certain apps to not...
  2. Raul T2

    Push notifications not working while screen is off

    I have some feedback from the dev of that specific app and they are looking into ti as they could reproduce it. At least for that app it's not related to Samsung as they could reproduce it on an Nokia running Android 8.1. But I can confirm I got the same behavior for Gmail app. Watching the...
  3. Raul T2

    Individual notifications instead of grouped

    Isn't there a way to do this?
  4. Raul T2

    Push notifications not working while screen is off

    I just tested and it doesn't change anything. Notifications still don't go through even the app is on the White List. I'll go to the developer.
  5. Raul T2

    Push notifications not working while screen is off

    Ok. So you mean I need to test the Aggressive Dozing and not the Shallow Hibernation option. You're thinking that Aggressive Dozing will override what's already in the system? I see that the White List redirects to the Apps not optimized menu. So if this doesn't change anything in the background...
  6. Raul T2

    Push notifications not working while screen is off

    Thanks a lot for this response! This gives a lot of insight related to how the system works in the background. I've installed Greenify and unfortunately that option you are speaking off is only for rooted devices (which I don't plan at the moment to do, maybe just as a last resort). It's...
  7. Raul T2

    Push notifications not working while screen is off

    I have been doing some further tests and I noticed that the delayed notifications are actually isolated for 2 apps: Gmail and another app I use a lot. As I receive a lot of notifications for those 2 apps it mislead me thinking it applies to all apps. While I haven't found a solution for Gmail...
  8. Raul T2

    Push notifications not working while screen is off

    I'm running Oreo so that would be a bit different. I opened a support ticket with Samsung and will have a remote troubleshooting session. I'll report if I find out something useful.
  9. Raul T2

    Individual notifications instead of grouped

    I'm coming from iOS where I was used to have each notification separately from the same app. Android stacks notifications which is annoying as I cannot see the content on my smartwatch for 2 or more unread notifications. Is there a way or app that sets individual notifications?
  10. Raul T2

    Push notifications not working while screen is off

    I haven't disabled optimization for all apps but what AI Borland says is really interesting. The problem appeared for me in the same period, on Thursday last week. I know I haven't installed anything new but I also have auto-update apps enabled. So maybe there is an update that affected us...
  11. Raul T2

    Push notifications not working while screen is off

    Another thing to mention is that if I turn off the screen there is a short time of about a few minutes when notifications instantly arrive. After that the problem occurs. I'm pretty sure at this point that the phone somehow goes to a deep sleep mode and puts the notification service to sleep as...
  12. Raul T2

    Push notifications not working while screen is off

    I tried this right now and it is the same behavior. I've sent a test mail and the notification didn't come through. Once I opened the screen it instantly showed up with the time stamp from earlier when the mail was sent. Which means the notification on the app side is working but it's not...
  13. Raul T2

    Push notifications not working while screen is off

    Thanks for the answer! Yes, Power Saving Mode is turned off. I also checked that some system apps under Optimize Battery Usage are unchecked, including Notifications, no success. I also disabled the Google app in Google Play and disabled auto update for it. Still no change. What I also noticed...