Recent content by Raymond Morgan

Thanks anyway for your intervention and offer to help me. RM.

Oh indeed but they too are equally puzzled. They have offered to TRY and repair it but I would have to pay because it is the HTC1 M9 Plus mainly an Asian model not covered by the European warranty. I have only owned it a month and BITTERLY REGRET updating the OS from the working factory version...

I meant to add that when I reset the phone it wipes my personal data but KEEPS the updated OS6 rather than restoring the factory 5.1.

All I now have when I tap the Camera app are Rear camera and Panorama. I have lost Selfie and Raw Camera options which were there when I had Android 5.1. But when I updated to Marshmallow 6 they vanished. A mystery since I updated officially via the phone's software update facility. Thanks.

Thanks but sorry that certainly does not work.