Recent content by raymondtankw

Is there a Alexander service centre? I called the hotline and they tell me no such service centre. Is it just a shop?

Re: Can't do software update on my new note pro 12.2 Ok everyone, just got my Note Pro back. Here is what was confirmed and discussed with one of the Duty Manager at the Marina Square Service Centre. 1) They have reflashed another rom into my note pro and its still has the same issue with...

Re: Can't do software update on my new note pro 12.2 Went down to Samsung service centre today, the guy who serviced me said that device status custom is due to the local telco customized rom so its ok and my warranty is good. That sounded strange to me because i own a couple of samsung phone...

Re: Can't do software update on my new note pro 12.2 They advise me to go to the service center. I will go tmr and see what they say. Surprisingly the hotline guy told me that with this modified message and custom label there as shown in the pics, Samsung may not honor the warranty. Hopefully...

Re: Can't do software update on my new note pro 12.2 Yes both boxes are sealed with a valid warranty card inside. Its the LTE version. I just used Samsung Kies to connect to it to check for updates and it says I have the latest fimware. PDA:NAF / CSC:NA9 / PHONE:NA7 (XSP) Called Samsung...

Re: Can't do software update on my new note pro 12.2 Hey people, I just bought the Note Pro 12.2 in Singapore, it has the same issues as describe. Not being able to update because its modified. I went down to the shop to exchange for another one and it has the exact same issue too. Guess I...