Recent content by redzhell

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    Unable to restore .bak file

    The file has been put back in the correct directory with the original file extension on the older device. The app saves the back up files locally and automatically lists all the files that can be restored if they are saved in the correct folder.
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    Unable to restore .bak file

    Yes this could be possible however, I would have expected to be able to restore the file on to the original phone where the back up was created the same day I tried to restore it. I only sent the file to another device in case my phone was being weird and wanted to ensure I didn't lose the...
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    Unable to restore .bak file

    Hi - OK I think we might have had our wires crossed here. I've already uninstalled and re-installed the app. The original file was saved as a .bak file however, I took a copy of this and changed the extension to .CSV just to see if I could read any data from it but it just returned 14,000 rows...
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    Unable to restore .bak file

    I emailed the .bak file from the original phone then downloaded it to the other device. I then manually created a back up file on this new device to ensure that a new folder is created so I could see the directory of where files are being saved to and saved the emailed .bak file on this folder...
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    Unable to restore .bak file

    Hi Rukbat, Now that the developers are ignoring me, is there anyway of finding out what the original extension would have been? Had a look at the file properties but only gives me the Name, Location, Type (which is unknown), File Size and Modified Time. Is there anywhere else I should be...
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    Unable to restore .bak file

    Hi B. Diddy, Yes, the .bak file was created by the app itself (not sure if I am allowed to mention the name of it here). The app was set up to take a daily back up and only keeps the last 30 days. Having looked at the size of the files, they were increasing ever so slightly everyday as I added...