Recent content by Rich Veeck

So the problem came up again.... And I swapped out the router for a new one from Xfinity and now it is fine. The connection is strong and no drops.

I forgot to mention that I read of people changing their Xfinity router/modem from 10.0.0.1 to a 198 number? Thanks regarding the signal congestion. That is interesting because that is how I fixed it when I got the phone. I removed my old phone from the line and then I connected fine. AND, this...

Hi all! I am so frustrated. I bought a new Galaxy S5 Active (not refurbished) about 5 weeks ago. Ever since then, I have had issues with my home Xfinity/Comcast WiFi network. When I bought the phone, I did a transfer of data from my old phone and had issues with upgrading to the new software...

I may be done with Samsung phones after this one! I have a brand new Galaxy S5 Active and it will not work well on wifi and is driving me insane. All it does is clock and hang, and then periodically tell me it will reconnect once the network improves. Then it connects and disconnects...

Hi, I have a Galaxy S5 Active with an i-Blason slim, bumper case. It is not as good quality as the Body Glove case I had for my S5. This new i-Blason case keeps separating from the phone. I guess I get what I pay for. It only cost $11. Not sure I need a full case including screen cover. I...

Hi again, you were a big help. I think we got it resolved. Your suggestion to check the administrators..tool and I noticed my phone had a weak signal. Oddly only my samsung devices suffered. The Apple products stayed pretty strong. I then contacted Xfinity and they said I may have too many...

I realized that it must be the RSSI signal strength. Changing channels won't fix that??? If I am right next to the router, my rssi is 43....while my wife can be far away in a bedroom and have an rssi of 50. Why, any idea?

Thanks! I had to be logged onto the PC connected tO the router. I was able to get to 10.0.0.1 and see the settings. I found a ton of settings, but not the dhcp..range. I am installing acrylic wifi analyzer. I guess I use the tool and which ever channel is most open...use that? So far the...

Thanks, you area big help. I assume if I call Xfinity they would help provide the IP address and also how to log in and what to adjust? If I choose a channel, does that mean that all our devices will connect over this channel? Is it really as simple as entering tell IP in a browser? I will look...

Sorry, I didn't mean to post twice. I tried to delete one pist, but the page freezes when I try to delete. Do you think I should try the channel thoin on the router thru the PC it is connected to? I will call Xfinity tomorrow. Maybe I can access the router configuration through my phone or...

Thank you for the help. I talked to Samsung support and ATT support and neither had any real troubleshooting ideas other than do a factory reset on the phone. I am going to call or chat Xfinity tomorrow. The wireless router is provided by Xfinity and us a fairly new Arris. I had a chance to...

Thanks for the response. Why would I need to reboot the home router if my phone is the old one having the issue? I am just curious the reaaon. That said, yesterday I dis not unplug the wireless router, but I did press the reset button. I will try to unplug and reboot if still an issue. I have...