Recent content by RichCMUK

I constantly have this same problem. I use 2 fixes. 1. Turn off the power, wait about 20 seconds, make sure the phone is centered. Turn the power back on. This can be hit or miss, it can take about 3 tries 2. Change the phone position from portrait to landscape. This always works. I'm...

I have got the "C" version. It is the heart rate light that is flashing, it just did it again. A quick press on the home key, in low light seems to activate it. Thanks for your replies.

I bought my Note 5 a year ago. A couple of days ago, I noticed a red light flashing for a second on the back of the phone, just below the flash. It seems to happen when I am in a dark place and it happens when I press the home key to unlock the phone. This is probably not a problem, but I have...

Hi Nicole, Just follow these steps. Settings Advanced features. S pen S pen sound and vibration is at the bottom of the page.

I have finally found a solution to my random sound problem, thanks to havinhphu188, thank you for the tip. I turned off the S pen docking sound and the vibration for good measure. It has now been 2 days without a recurrence of the problem. Thank you to everyone for your suggestions.

Thanks for the tip. What type of reset did you do? Was it a hard reset from the recovery screen or a soft reset (factory reset) from the settings? I use this S pen sound to check if the error has occurred, but I'm interested to hear that you may have found a solution. Please keep us informed.

Hi everyone, I tried the reset Underway99 recommended, using Smart Switch. Sadly, it didn't work, it has happened 3 times since the reset. I have now tried every possible way to reset my phone. Oh well, I guess we just have to wait for Samsung to send a patch. Samsung told me they...

Hi Undereay99, Thank you for you great advice, I have tried almost all of the things you suggested, except the reinstall from Smart switch, I will give it a try. I have now done a total of 7 FDR, hard, soft and at Samsung, also I tried one with just the installed apps, it still happened. I...

I am having the same problem as you, sadly clearing the cache does not fix it. Have a look at my post 'Sound Problem with Note 5 after Nougat' I hope Samsung sends a patch soon.

Hi Trev, Thank you for your reply. I'm sorry you are experiencing the same problem, but it is also good to know, I am not the only one. As for a solution, I wish there was one. I have found just a few other cases from other Samsung phones, but no info on a fix. I think we have no choice...

This was an official Nougat version from Samsung using OTA,

Thanks for the reply. I asked Samsung service to return it to Marshmallow, they couldn't do it. I will probably have to live with it until Samsung sends out an update. I have read of a few other people with this issue on other Samsung phones, so hopefully Samsung is aware of it and they are...

I live in Thailand, my Note 5 received nougat on Friday 24th, since then I have had major sounds problems. Most notification sounds, s pen, undock, alarm and ringtones and others disappear. This happens daily. A restart fixes the issue. 2 Factory resets, cleared cache , 2 resets at the Samsung...