Recent content by rjgarnold

I just set mine up as credit card and it was declined twice. I then paid with the same credit card without problem. This is the s9. No problem with my old s7. Thoughts?

Luckily, there is one Samsung store in the US (it's in NYC) that has tech support and Keenan there was able to get rid of this in 2 minutes. Settings-->device maintenance-->storage-->clean now; go back one screen, then "optimize now"; also go to battery-->save power. That does it!

I don't know how Samsung tech support can call themselves such! I was on with them for about 1-1/2 hours trying to solve this. However, I'm very fortunate to live in NYC, where the only live Samsung tech support group in the US is available. Keenan solved this issue in 3 minutes. I couldn't...

Yes, unfortunately, this didn't work on the galaxy s9+. Any other suggestions?

Thanks! Worked for me also with my new Samsung Galaxy S7 Edge!

how do I post something This is actually a solution rather than a question. Doing a web search, I couldn't find anything on how to copy the text of an Evernote note to S Note on my Samsung Galaxy S5, but I finally figured it out. Basically, I mistakenly deleted one of the S Notes that was...

I have to say that, although not perfect, cleaning with a Qtip and rubbing alcohol around the entire screen and scanner seemed to help. Also, when I went into apps-->fingerprint scanner, I no longer get an error message and it shows that 3 fingerprints are registered. Hope this helps.