Recent content by rlg2017

We did end up getting our new phones yesterday. After we had just sat down in the theater to see a movie, I check my email and see that the second phone order had finally changed to being ready. I texted the BB person and asked if maybe we could pick them up. She checked and said that we could...

We didn't win the launch day lottery. Our phones are in our local store, however the activation problem is preventing us from getting them today. The BB person called me a little while ago and said she doesn't see the problem being resolved today. She and her manager have been on hold with their...

That would be cool. Doubt they have it at our small town store.

I called our Best Buy. Didn't get an answer. However, one of their people called me on her personal cell phone. She said they are getting hammered because of problems with activation for AT&T and Sprint. I called because I only received confirmation for one of the phones we ordered. She said...

Good luck! Hope you get yours.

I got the call from my local Best Buy. We have an appointment to get our new phones tomorrow.

See above post. :-) I just got off the phone with them.

Just got off the phone with them. With the rush of orders for the new phones, AT&T has been slow at getting them entered into their system. The representative from Best Buy has to contact AT&T to get them "loaded" into their system. She said that the process takes 20 minutes or so. She said that...

Tired of the stupid hold music and messages. hahaha

Not yet. I've been on for 1 hour and 55 minutes.

I have an unlocked phone and an AT&T phone. Both are on AT&T. Both orders have gotten the activation problem email.

I've been on hold for 90 minutes. hahaha

My orders also show as "preparing" for tomorrow.

I'm not sure it's an inventory problem. My emails and texts say that it's an activation problem. Hope to find out soon.

I'm in the hold queue now. I made it to the first line of support. They had to transfer me to the mobile department. Wearing my Galaxy earbuds for the call. I can work and wait. I'll let you know what I find out.