Recent content by rmwiseman

  1. R

    Why is the cog missing from the "MOBILE DATA USAGE" page?

    I worked it out, albeit slightly belatedly! We reset all settings (as a bit of a last resort) and the cog reappeared, but I later realised what the problem actually was. Our phones have a 1GB data limit, recently increased from 500MB. I'd configured a data warning and auto-disable of mobile...
  2. R

    Why is the cog missing from the "MOBILE DATA USAGE" page?

    Thanks for the reply, but as far as I know, we should both have complete control over our phones. We're with BT Mobile and there doesn't seem to be anything that changes phone settings in the BT Mobile app or website.
  3. R

    Why is the cog missing from the "MOBILE DATA USAGE" page?

    My wife and I have identical phones (Samsung Galaxy S7). On my phone I can go to Settings > Connections > Data usage > Mobile data usage and then click the cog to set up warnings etc. If I follow the exact same procedure on my wife's phone, the cog isn't visible! I had modified the font size...