Recent content by Robert Laurenson

  1. Robert Laurenson

    S20 ultra x 2 phone calls breaking up in house

    It runs on both frequencies, but it's a locked router from the provider, so cant change the settings in it which is a shame or i would've tried this. Maybe will try switching off the router all together and test a few phone calls, see what happens.
  2. Robert Laurenson

    S20 ultra x 2 phone calls breaking up in house

    Tried that, made no difference to either phone, both still doing the same thing, but having now tested it it seems that if you hang up and call again, sometimes it takes two goes, then it clears up. The odd time it's clear the first time, but more often than not it's not. If we switch the 4g off...
  3. Robert Laurenson

    S20 ultra x 2 phone calls breaking up in house

    Our plans have 5g yes, but where we live in Shetland there is no 5g available on any mast, including the one near us, 4g only. So the phone isn't switching, its either on 4g or wifi.
  4. Robert Laurenson

    S20 ultra x 2 phone calls breaking up in house

    We dont have 5g at home? Would that make a difference?
  5. Robert Laurenson

    S20 ultra x 2 phone calls breaking up in house

    Hi, Its with 4g calling, and wifi calling, its not every time, but most times, if you hang up a d redial its usually ok.
  6. Robert Laurenson

    S20 ultra x 2 phone calls breaking up in house

    Hi All, First post here, looking for some help, both myself and my wife have Samsung S20 Ultra phones, both with the exact same issue, we live within 200m of a 4g mast and when in the house we have frequent issues with the phone calls breaking up to the point you cant hear anything, was fine...