Recent content by sarah odoherty

Thank you for your help :)

yes tried that to no avail, i have ordered a wireless charger to see if that will charge it without the bootloop screen not sure though, but probably need to take it to a repair shop.

unable to turn phone on or off just a start up loop when on charge

All keys appear to be ineffective and it only goes into start up screen loop when a charger is plugged in, still no use of any keys though tried holding power for over 30 seconds nothing happens. When i remove from charge its black screen no response.

yes tried that nothing, tried also with laptop USB still nothing

hi, thanks. Yes the initial screen with the samsung logo and device model name etc Note 9 then it goes black and repeats the same screen on a loop.

Help, i have a Samsung Note 9 SM-N960 which appears to be stuck on start up screen. I put my device on charge and when i went to use it the screen was unresponsive tried a range of different cables and charger hubs to which my device constantly vibrated while plugged in. i am unable to rest the...