Recent content by Sarah Thompson Durham

Lots of analysis was done between the Sprint techs and me and my husband who work in IT. The reset was last option. It may not be for others but it was for us. Frankly, a factory reset doesn't bother me. All data stays backed up through cloud and apps also backed up... So not a problem to me...

I just ordered a new screen and a kit to my phone from blue to white all for $25. There are videos to walk you through the entire process on You Tube. I bought the glass for $5 and will separate from the digitizer with a hair dryer (taking precautions not to overheat other parts). You can also...

I cleared the cache, reset my data connection, got a new battery, etc...The drain continued until I did a factory reset. So far so good. Posted via Android Central App

I had the same sudden issue. They replaced the battery and it still did the same. I factory reset two days ago after trying everything else and that worked. It now seems to be back to normal. I have a filling it had to do with a recent update or an app. Backup everything and try that and it...