Recent content by sbutk

OK, the plot thickens (as they say). Unfortunately some additional observations and experiences that lead me to believe something deeper is at play here… Firstly, the download/minimize problem has returned yet again. And I have not installed Norton or any other antivirus/malware apps since...

Duly noted. Again, thanks for all your guidance and advice.

Noted. Thank you, both. I'll try to pick Norton's brains; but I may just end up hunting around for a free download that's less obtrusive.

Well, so I tried that - not sure what anybody's going to think if they ever find so many pictures of chicken cordon bleu on my phone - and... the problem [seemingly] is gone! And - perhaps coincidentally, perhaps not - the camera and clock apps are working without a hitch as well. ...Leading...

That's all true. ...Intentionally, at least. Honestly, all those terms are "Greek to me". ...But sure, I can go ahead and remove Norton. Should I then attempt another test download? (Honestly, browsing sites without "protection" has me a bit uncomfortable. ...Think I best keep it "PG"...

Certainly. Thank you, in advance.

Well, some unfortunate news. I’m afraid this may end up being a bit more complicated than we anticipated… I took the actions you advised me to, and rolled back my version of Chrome [from v. 91.0.4472.101] to v. 69.0.3497.100. Then I tried downloading a random jpeg file. The problem persisted...

OK, I've got it. So I tap "Uninstall updates", and it says "Replace this app with the factory version? All data will be removed." ...Just making sure, so I should go ahead and say yes, right? It's just a little scary to me, rolling back to the factory version. But you said that since...

Hi. Sorry for the delay; I’ve had things come up, and am just now attempting to remedy these issues with my Chrome app… When I go through Settings and find my Chrome app, there is no option to uninstall (which I kindof anticipated, since it’s one that came preloaded with the phone). The only...

Oh OK. Simple, thanks. ...So now with Sync on, I'll be able to go ahead and uninstall my current version of Chrome; re-install using the new version in the Play Store; and all that personal data I mentioned should be retained? :D

I'm afraid this is where my inexperience is going to shine through: Can you tell me what's the best way to back up?

Well, yes, but... When I click on the accompanying green icon in the Play Store (labeled "Open"), it takes me directly to my current Chrome browser complete with all my open tabs. ...Do I need to first uninstall my current version of the Chrome app? (And again, that brings me to one of my...

No, I'm using regular Chrome (the one that came preinstalled with the phone). I see Chrome Beta available in the play store, that's all I'm saying.

Two relevant apps that I see are: Google Chrome (4.1*); and Chrome Beta (4.3*) Would it perhaps be advisable to uninstall my current Google Chrome and then reinstall the same app? (But then I worry about losing all my Bookmarks, History, etc. …Or is there a way to make sure they’re preserved...

Hi again mustang7757 and others. Unfortunately I’m back, with a related problem (or two)… As I’d said last time, the fix that you all walked me through *seemed* to have solved my problem of Chrome minimizing to the desktop after every [jpeg] download. After several weeks, though, I noticed...