Paste your issue everywhere, their Facebook, Twitter, BBB. Contact them via phone, ask for a manager, contract HTC USA, insist on speaking to someone beyond front line support.
I had the Pixel 2 Plus for one day and the screen where the squeeze mechanism started to fade to a dark, like the pixels we're dimming.. sent back for refund.
Any update on your U11?
Screen Issue in less than 24 Hours
I was getting a little annoyed at all of the complaining going on about the screen quality on the Pixel 2 XL.
I don't really care about the blue screen tint, you have to go out of your way to even see it, but within 24 hours...there is a 1/2 inch dark shaded...
I used this method and created a single contact and called it Blocked Callers. You can add multiple phone numbers to a single contact. Works well. As unwanted calls come in, just select and add to contact and select the Blocked Callers contract.
I see no reason to ever own a Nexus device. Another phone without expansive memory. When it comes to the hardware they support for the Nexus brand, Google does not care what their customers want. I find this to be good though as it allows other manufacturers to offer features their homegrown...
Re: Moto x pure speaker grille fell off.
They told me the same thing until I said, Let me get this right. You sent me a broken phone, charged my credit card and now I have to pay you $25 to get a replacement? The tech support person went away for about 60 seconds and said, OK, hold on to the...