Recent content by Scotty Olsen

Please and thank you!

If the charge is being added directly to TEP, probably not. BUT if it is added to the bill as a separate surcharge to help cover their taxes, go back to the argument that surcharges aren't required. Especially if people are seeing the increase in surcharges that don't even have TEP, then this...

Have you gotten your bill this month to see any actual changes?

Apparently Sprint added an administrative charge at the end of 2011 and people were able to get out of contract then, so I assume that it can be done now. It will just take some fighting for and getting the right rep. I don't understand why he sent you that, it's talking about premium content...

Yes. They can't just go and charge you more for your service when ever they very well please without your agreement, that's what the contract is for. No, taxes are out of their control. Surcharges, however, are implemented by them to help counter the cost of taxes that they pay. Here's another...

Agree with them as they're not wrong, they're just not stating the entire portion of that detail. See the underlined parts below. Yes, they can change the agreement at any time, but by doing so, you have the right to leave if you do not agree with those changes. I would quote them (word for...

Log in on the Sprint site > click "See my bill" > click "Important Information Relating To Your Sprint Bill" at the bottom > "Tax & Surcharge Base Changes" is the last header on the right side. It's not in the "SPRINT NEWS AND NOTICES" column. This was on my March bill, which is still my...