Recent content by Second Wind

tried voice commands with no luck. no new apps loaded in at least a month. I forced hard reboot and got the "Galaxy A-51, Secured by Knox, Powered by Android" banner page displayed with full brightness however the Verizon banner page did not display. i get message notifications but still no...

Samsung A- 51 Phone Screen went dark but otherwise running fine and I can receive calls. I suspect the screen brightness is turn to minimum. BUT I can't navigate (blind) to change settings. I can heard clicks when I touch a icon. Suggestions? Mike