Recent content by Shane Blair1

I chatted with someone from google yesterday. They said that they had to walk me through a factory reset before they can send me a replacement one. I did what they told me and ended the chat. It worked for two hours and then shut itself off. I would like to chat with them again but I can't find...

Is there a way to email them or chat with them?

I've had the same problem. I did a factory reset twice and it still does it. I bought mine in August. Do you think Google will send me a replacement?