Recent content by shodges87

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    [Instruction] How to get a new phone and keep (legacy) Unlimited Data on Verizon

    Re: [Instruction]How to Keep Unlimited Data on Verizon I'm not going to post an internal document online with my work email on it. Sorry. You can choose to believe me or not. I don't really care at this point, but when you try to do an upgrade and then an ESN change and your unlimited gets...
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    [Instruction] How to get a new phone and keep (legacy) Unlimited Data on Verizon

    Re: [Instruction]How to Keep Unlimited Data on Verizon They are third party. We have two verizon call centers in my city. They are a company called Alorica here. Not really sure why you're trying to argue with me on this when this is so easy to prove. I have posted in other forums than this...
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    [Instruction] How to get a new phone and keep (legacy) Unlimited Data on Verizon

    Re: [Instruction]How to Keep Unlimited Data on Verizon Pretty much. Anyone that you speak to over the phone doesn't work for verizon though. They're third party call centers. It's the same with them too. You can hear one thing from one person, hang up, call back, and get another answer from...
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    [Instruction] How to get a new phone and keep (legacy) Unlimited Data on Verizon

    Re: [Instruction]How to Keep Unlimited Data on Verizon Well that's why I come to the forums to see what other people have done to solve their problems. I'm not saying what they've told us is set in stone, which is frustrating enough, but I just wanted to add to the forum what we've been told...
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    [Instruction] How to get a new phone and keep (legacy) Unlimited Data on Verizon

    Re: [Instruction]How to Keep Unlimited Data on Verizon I don't have a link. I work in store for verizon and I am just letting you All know what we've been told and what I've seen happen with customers accounts. You can argue with me all you want but I'm trying to help you so that all these...
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    [Instruction] How to get a new phone and keep (legacy) Unlimited Data on Verizon

    Re: [Instruction]How to Keep Unlimited Data on Verizon I mentioned the alternate upgrade policy change, that occurred this week, because a lot of people were doing an upgrade on a mobile broadband or tablet line and then doing an ESN change to the line with unlimited data. The 30 day...
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    Turned down iphone offer from T-mobile

    Honestly when I ask a lot of my customers why they want an iPhone it's always either "I don't know, all my friends have one..." Or another common reason is "we'll I have a Mac so I feel like it'll just sync better". And it has recently occurred to me that I don't think 98% of customers even know...
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    [Instruction] How to get a new phone and keep (legacy) Unlimited Data on Verizon

    Re: [Instruction]How to Keep Unlimited Data on Verizon Unfortunately keeping your unlimited has gotten a little trickier. You can no longer simply upgrade on another line And do an ESN switch. Verizon can go in and change your unlimited data to 2GB for doing this. I have seen it happen. The...