Recent content by Shroader

Call Sprint Customer service and report the issue. When the CSR reviews other tickets (like the one I had them open) then maybe they will try and resolve this more quickly. The more complaints/issues people have with these new tri-band phones on Sprint's network, hopefully they will make this...

Thanks Dan! I was on the phone with Sprint for about 90 minutes today, just trying to figure out if this issue would eventually be resolved in the near future. After being escalated to a tech, he researched and hadn't seen that this issue had ever been reported to Sprint. I explained that I...

I think it will work for you. The problem is LTE/CDMA will give you faster data speeds but the Caller ID won't work (unless you're connected to an updated tower?), otherwise having your Preferred network set on only CDMA will enable the Caller ID to work but you will only have data at 3G...

I don't know if this will help with you or not (and I haven't researched enough about LTE), but one of the things I did was to change my preferred network mode from LTE/CDMA to just CDMA and my Caller ID would function correctly. When I switch it back to LTE/CDMA it goes back to showing UNKNOWN...

Thanks for the quick response! I assume you meant stick with the G2 at the end of your comment? I'd like to stick with the G2, but the 2 places I use my phone most often (home and at the office) I get the dreaded UNKNOWN on the Caller ID. I assume your wife's S4 doesn't have any of the Caller...

Hello, were you ever able to get this resolved? I'm having the exact same issues with my new LG G2. Depending on which cell tower my phone hits, I'll either get UNKNOWN on my Caller ID (even if it's a person from my contact list) or it will actually work like it should. I called Sprint and...

Hello, were you ever able to get this resolved? I'm having the exact same issues with my new LG G2. Depending on which cell tower my phone hits, I'll either get UNKNOWN on my Caller ID (even if it's a person from my contact list) or it will actually work like it should. I called Sprint and...