Recent content by SierraFred

Update: Well, I went ahead with the second CSR's instructions on how to get going again. Now all data is gone, and the little Android robot is asking me which package to install. I tried all three directories (names like ../ ), and of course I just have a doorstop now. Good going, Samsung...

Same story. Chatted with Samsung tech support twice yesterday. First CSR said the new download (Norton says the download file has only been around a week or so) would definitely fix the problem of not shutting down. Tablet had said to use Kies from a desktop computer, did so, took about a half...