Recent content by Sigrid C

Sorry, I forgot to sign in before I posted the question. I am replacing the Note 4 that bootlooped itself to death in December 2016 with this new Note 4. Thanks for your help.

I tried all your suggestions with no results. I finally gave up and purchased another Note 4. Thanks for all your help.

Re: Home button and return/back button unavailable on note 4 Sigrid C -- I'm having the same problem on a new Note 4. Initially I had battery but discovered the phone cover was pressing on on/off button at times. Just changed the cover. However, now the Home Button is not working AT ALL. I...

Thank you, B. Diddy and Ironass. I have been out of town for holidays and just got home late last night. I will give this a try and let you know the results. Thanks again!

Yeah, it may be gone, and of course, the warranty ended in November. I took it to a repair shop and the tech tried to fix it, used Samsung Smart Switch, several things, but nothing worked. I'm going thru You Tube videos searching, searching for help, of course. But this close to Christmas and...

Okay, here's what I've done. I connected my phone (which is off) to my computer, hoping that KIES would allow me to backup my data. Of course, nothing happened since my phone was off. I tried again to boot into SAFE mode. And guess what -- it did!! Here's what I got: At the top section of...

Thanks Nate. I have already changed batteries. Neither the one I was using at the time, nor the one I put in, were swelled up, both lie flat on the table.

Thanks for the info B. Diddy. I tried booting into Safe Mode. Won't work. It showed the Safe Mode icon in the lower corner, but then the screen went black and did not respond. Since I can't tell if the phone is on or off, I have to eventually remove the battery just to make sure it is off...

I have a Note 4 N910F with marshmallow 6.0.1. Last week it started turning off, rebooting, freezing, vibrating, then turning off, and repeating the cycle. Had to remove battery to make it stop. I tried to restart a couple of times, but the same thing would happen. I wiped the cache, but...