Recent content by silviawong94

Already plugged into the laptop but still unable to view them. Is there any ways to help me in recovering all the photos and videos? I’m using a SanDisk SD card (32gb) which provided by the original Samsung Centre together with the phone when I bought it. Please do help me in this issue as all...

I have used my Samsung Note 8 to take photos and record videos yesterday. Everything is fine at first, but after a few hours, the videos are unable to play and some of the photos I couldn’t view it. For video, it shows “Failed to play video. An unknown error has occurred.”, while for image it...