Recent content by sinjjin

  1. S

    Assistance needed with backing up files of locked Galaxy S5

    My son has a Samsung Galaxy S5 (Model SM-G900M). The phone is asking for a PIN when it's turned on and we cannot get past that screen. Here is what I've tried so far: 1) I went to the Android Device Manager site and sent a request for a new pass code lock. Now, the phone's screen prompts me to...