Recent content by Skoogurt

  1. S

    No video during video calling S21 Ultra

    I ended up downloading Duo for myself, which works well since I am on iPhone. Just have to convince her contacts to use it. I just don’t understand why Galaxy to Galaxy is not working in the factory phone app unless Samsung is not supporting backwards compatibility. Thank you for all the replies!
  2. S

    No video during video calling S21 Ultra

    I know both recipients use Android devices, but I am pretty sure neither has Duo. Video calling worked fine with my wife’s Galaxy S9+. Sadly, not with the S21.
  3. S

    No video during video calling S21 Ultra

    I thought there would be a hiccup with that setting...
  4. S

    No video during video calling S21 Ultra

    I changed it to Carrier video calling and the video calling selection became active. We will try to make a call later and test it.
  5. S

    No video during video calling S21 Ultra

    I noticed that Duo is the default “Make video calls using” setting. I’m assuming my wife’s video call participants do not use Duo. Would changing to Carrier video call help?
  6. S

    No video during video calling S21 Ultra

    We are using the default phone icon on the phone desktop. When I go into the settings, I do not see anything about camera permission. However, there is a setting for Video Calling. It is switched off. Unfortunately, it is grayed out.
  7. S

    No video during video calling S21 Ultra

    My wife's Galaxy S21 Ultra is not displaying video during video calling. The audio works fine. The option to change from audio to video call is grayed out. A message stating the other call participant is unable to receive video calls at this time is displayed on both devices. The other...