Recent content by sserc

Re: Device locking up after factory reset That wasn't the solution, but did lead me to the solution. When I went into Settings/Storage to format the external SD card, it said "insert card". Odd because there was a card inserted - the same one I have been using for the last year. I powered...

Re: Device locking up after factory reset Thank you both, I wasn't aware of either options. Going back to the VZ store was going to be my next step if I couldn't figure it out. I'll try the full wipe first and post the results.

Device locking up after factory reset I have been using an S5 (Verizon) for about a year with no issues. Two days ago, I got a new phone and moved the S5 to my husband's VZ account. After moving all my contacts and other items from the S5 to the new phone, I decided to do a factory reset on...