Recent content by StephD1968

  1. StephD1968

    Question Frozen tablet

    No, I don't uuse a magnet case. 🤔 But, no worries I had a hard reset performed and I was able to get in and shut that page down! Thank you for your response Android Fan
  2. StephD1968

    Question Frozen tablet

    Hey AC members, it's me with a problem again! I don't know what I did wrong but now my Samsung Galaxy Tab s8 is frozen. I can tell you exactly what I was doing when it locked up on me, ok? I was browsing articles via the media screen from Google News. I clicked on one from Tom's Guide, a movie...
  3. StephD1968

    Unauthorized factory reset Samsung Galaxy Tab s8+

    Yay! I got my tablet back last night and it is once again in working order! 🥰😁 Thank you to everyone who posted in my thread. I learned a lot from your advice and tips.
  4. StephD1968

    Unauthorized factory reset Samsung Galaxy Tab s8+

    Thank you so much for the educational information! I couldn't understand how this could've happened as I sent them the info on how to get into my tablet, but if this ISN'T mine then this situation makes more sense. Luckily, I had purchased another tablet and I was able to download the settings...
  5. StephD1968

    Unauthorized factory reset Samsung Galaxy Tab s8+

    Thank you for your reply. Well, I tried the loading into bootloader (is this the correct term?) and clickd factory reset but no joy, I'm sorry to report. So, I reached out to Asurion and they suggested that I take it to their store UbreakitIfixit, and luckily, my RT has agreed to do this for me...
  6. StephD1968

    Unauthorized factory reset Samsung Galaxy Tab s8+

    My device had gotten knocked off the table and the screen cracked then it no longer worked. My warranty company required that I send it from where I live in GA to NY. When I got it back yesterday and turned it on it was already in setup mode and it wasn't possible for me to sign in to Google or...
  7. StephD1968

    Unauthorized factory reset Samsung Galaxy Tab s8+

    Thank you for pasting all that info but I'd already spent several hours searching for the solution to my particular situation before seeking help here but I do appreciate the effort you've made here.
  8. StephD1968

    Unauthorized factory reset Samsung Galaxy Tab s8+

    Hi. I am new and I apologize if I've erres here by postíng this. I looked through the threads and couldn't fina one that fit my situation, sorry. I sent ny tablet to NY from GA for repairsand got it back yesterday. However, when I turned it on it is setup mode but it's not letting me past the...