Recent content by Steve Marshall1

Thank you for your response - yes, my headphones have a boom mike.

Whenever my S 4 is in the dock and my headphones are plugged in, people tell me they can barely hear me. As soon as I remove the phone from the dock, the volume is fine and people comment on a notable improvement in volume and their ability to hear me. Any thoughts? Thank you.

This is the exact same problem I am having, but only at home. Spent an hour on the phone with Verizon support and they were puzzled, too. If I am connected to my home wireless network, the 4G symbol is still there, next to the wifi symbol, but I have no internet connectivity; no email, etc. If I...