Recent content by stigofthedump

128 GB or even more! I wish. My phone says it has 8GB of internal shared storage and 31. 91 on the SD card.

Thanks for your helpful reply. Based on the helpful replies to my original message I have decided not to spend anymore time trying to sort out my now-useless smartphone so I don't need to give you the information you have asked for. I will have to buy a better phone. GRRRR.

Thanks for your reply. Last year I wanted to move into the 21st century so I bought a smartphone. I mainly wanted a phone to send and receive text messages (I knew I would rarely use it for phone calls because I am hard of hearing). I didn’t want to spend a lot and I found one on Amazon that...

Thanks for your really helpful reply. It was clearly explained and easy to understand. You should write instruction manuals! Your explanation summarised and confirmed what I had found out through my own efforts (frustrating and time consuming) and help from members of this forum last year. The...

The internal storage (8.00GB) on my phone is almost full (7.57GbB) so I frequently get (annoying) messages telling me this. However my SD card is almost empty. It is storing only 1.01Gb (5 photos) out of 31.91 Gb. How do I make the phone store more on the SD card?

In desperation I uninstalled the Camera then installed what seemed to be the up to date version from playstore. I have taken a photo and a short video without the message being displayed. Looks like it's sorted. I will have to keep an eye on that. I understood apps update automatically so why...

Done that. No improvement. Thanks for your help but I now wondering if the phone is faulty and whether I should contact amazon for a refund. I bought the phone as new, not used, about 6 months ago.

Have cleared cache and data. Still can't take photos or videos. Unsupported media message is displayed when I try to view a photo. Can't work out how to set camera location. There are over40 apps on my phone. I am guessing I don't use or want 37 of them. Will start clearing space on them. Might...

What is SSD? I bought a SanSD card a couple of months ago after I was getting messages about low storage. It worked fine after I inserted it. I will try to work out how to set the card as the camera save location. Most of the phones space is taken up with apps I don't want and will never use but...

About 12 photos and 3 short videos. I can view them using Gallery.

That's the Alcatel 1, released in 2018 -- it's a 6 year old phone, so there's a possibility that hardware is starting to fail. Amazon described it as a 2021 phone. See screenshot. If the description was incorrect and the phone was/is 3 years older then I need to complain to Amazon. When I try...

the box says 5033D Volcano. Does that help?

Thanks. I have found storage location but nothing happens when I tap it. Am now going to try to find the phone model number.

No idea. How can I tell?

I have an alcatel phone. Until recently I have been taking photos and videos. Now I can't do either and see the message "unsupported media". What has happened? How can I solve this problem?