Recent content by stigofthedump

In desperation I uninstalled the Camera then installed what seemed to be the up to date version from playstore. I have taken a photo and a short video without the message being displayed. Looks like it's sorted. I will have to keep an eye on that. I understood apps update automatically so why...

Done that. No improvement. Thanks for your help but I now wondering if the phone is faulty and whether I should contact amazon for a refund. I bought the phone as new, not used, about 6 months ago.

Have cleared cache and data. Still can't take photos or videos. Unsupported media message is displayed when I try to view a photo. Can't work out how to set camera location. There are over40 apps on my phone. I am guessing I don't use or want 37 of them. Will start clearing space on them. Might...

What is SSD? I bought a SanSD card a couple of months ago after I was getting messages about low storage. It worked fine after I inserted it. I will try to work out how to set the card as the camera save location. Most of the phones space is taken up with apps I don't want and will never use but...

About 12 photos and 3 short videos. I can view them using Gallery.

That's the Alcatel 1, released in 2018 -- it's a 6 year old phone, so there's a possibility that hardware is starting to fail. Amazon described it as a 2021 phone. See screenshot. If the description was incorrect and the phone was/is 3 years older then I need to complain to Amazon. When I try...

the box says 5033D Volcano. Does that help?

Thanks. I have found storage location but nothing happens when I tap it. Am now going to try to find the phone model number.

No idea. How can I tell?

I have an alcatel phone. Until recently I have been taking photos and videos. Now I can't do either and see the message "unsupported media". What has happened? How can I solve this problem?

Thanks for your helpful advice. Phone is working ok with the SD Card. I haven't received any more low storage warnings so fingers crossed.

Thanks for help and advice. I only bought this phone a few months ago. I knew it wasn't the most up-to-date model but I only wanted a basic (4G) smartphone to text, Whatsapp, occasionally make calls and take photos. I didn't want to spend a fortune on a smartphone and couldn't afford a more...

I just want to take more photos which I then print or transfer to my laptop's hard drive.

Hi. i don't want or need to install more apps. I just want to be able to store more photos. I have bought an SD card and pushed it into the relevant slot then turned the phone on. The phone seemed to recognise and set up the card automatically. That's a relief! However a message was displayed...

Hi. Don't have that much saved to my phone apart from the annoying unwanted apps. I mainly use my phone for text messaging and using Facebook and Whatsapp on my home's wifi. I have basic Pedometer app which i use occasionally. I did have about 6 photos on the phone but yesterday I moved them to...