Recent content by swannlake

  1. S

    Help needed - Mobile data is off (phone says 0mb) but there is 0.0051mb data that carrier registers.

    Even with such a tiny amount, on a tier system, the carrier charges $10. Any ideas as to what other setting could be causing this?
  2. S

    Help needed - Mobile data is off (phone says 0mb) but there is 0.0051mb data that carrier registers.

    Any help at this point will be appreciated. Mobile data is off on Samsung. Background data is also turned off. All updates are set to 'WiFi only'. Yet per month, there is a tiny amount of data each month that is being charged on a tier system (carrier does not charge per mb). What could be...
  3. S

    "Android OS" uses data when phone's data is OFF?

    Have you tried contacting your carrier about this? And have you seen your bill yet? If your actual bill (and not just the day to day usage) says 0 mb data used then this is something to contact your carrier's tech support about or even LG. Double check all background data is restricted and also...
  4. S

    "Android OS" uses data when phone's data is OFF?

    Weird. I have the opposite problem. Mobile data on my Samsung is off, background data is disabled and the phone does not show any data (0mb). However, data reported by carrier says 0.0051 mb data (and this amount will be charged on their tier system even though it is under 1 mb). If this...
  5. S

    Mobile data is off on Samsung but 0.0051 mb data is showing up (once per month)

    I have done research online for this issue and have tried the following: Restrict background apps. App updates are switched to WiFi only. Previous talk/text only Samsung phone never had data. The problem started when a store worker (this is a new phone) made a mistake and did not block data...