Recent content by syc0path

My wife's S9 (her main phone) has an AT&T splash screen. The new S10 that I bought from Red Pocket doesn't have a splash screen. I also tried the Red Pocket SIM in my S8 (the VoLTE option disappeared and I couldn't make voice calls) and my phone has a TracMobile splash screen. I purchased...

So I tried buying an S10 directly from Red Pocket. U would think their phone would work on their network, right? Nope. After going thru all the trouble-shooting steps again on the S10, they finally sent me a new SIM card, under the theory that the original SIM was old and didn't have the...

Any help here? I've spent a lot of time on the phone w/ customer service, and still no fix

Re: Samsung Galaxy S9 can't make/receive calls, possible VoLTE issue Yes. I was having some trouble with the site and couldn't log on for some reason

Samsung Galaxy S9 can't make/receive calls, possible VoLTE issue As I mentioned in my other thread, my wife has an S9. I couldn't get MMS to work no matter what I tried. So finally I changed carriers from PagePlus (Verizon MVNO) to RedPocket (ATT MVNO). Now MMS works, but voice calls don't...

I searched online for APN settings and found an interesting piece of information. APN affects mobile data as well as MMS. I turned off the wifi on the S9 so I would be able to tell if it had mobile data as I was testing APN settings. I found 5 different APN's to test. In each case, I deleted...

No, unfortunately they don't have any brick and mortar stores. No, none of that is installed. The problem exists even after doing a factory reset.

Yes, I manually typed in the APN from my S8, entry by entry. But it didn't seem to make any difference. The only issue I had w/ this process is that my APN type is listed as "default,dun,supl". What I discovered was that the S9 would not allow me to save any APN type that included "dun"...

I installed the Google Message app and it's doing the same thing -- when trying to send a pic, it just says "Sending..." for a long time before it finally says that it failed. When receiving a pic, it just shows an image icon w/ a circle going around it, but it never actually downloads the image.

Yes, I'm using the default messaging app, and yes, the IMEI is fully compatible with PagePlus.

This is a new unlocked phone I recently got from eBay for my wife. We have PagePlus Cellular service (a Verizon MVNO). This phone is a replacement for her old S7. I swapped the SIM card into the new phone and everything seemed to work. But it soon became apparent that the phone can't send or...