Recent content by tara segaline

Returned mine last night after finally getting my billing issues worked out. The CR was having a bit of trouble and had to refund me cash instead of putting it back on my card. I wake up today to a "thanks for your order" e-mail charging me for the same amount I was refunded and telling me they...

I tried to return my replacement today, but T-Mobile is so screwed up on their billing that there is a discrepancy on how much I am supposed to get back. Also, they had NO phones in stock to replace with. So I kept the note and went to the apple store. 3 hours with an IPhone and it is already...

My S-pen was not working well. It skipped a bunch and was not very responsive. I was not too happy. But I put a new tip on and now its smooth as butter. I think the first tip had some residue or something on it that was making it stick and not flow well. I was also having trouble setting my...

I love my Note 7 even more now!

Keep calling. They told me that twice - just go to the store and get it there. I called again and the next rep put the order through and was so pleasant about it. I had the phone 2 days later. Also, every time I called I asked for credits for all the hassles. Even the in store rep gave me...

Wait and see how many people complain tomorrow about the stores wanting to do restocking fees on loaners, or charging down payments and taxes for people who already paid and didn't have it refunded. Getting all the paperwork done on the phone ahead of time just seemed to make it easier.

I ordered it because I do not have time to go from store to store looking to see who has them and then waiting 2 hours for the sales guy to try to figure out what needs to be done and hoping it goes through. By ordering it, they said I would hand them the loaner, they would hand me the new Note...

I called the 844# and it went smooth. I was on the phone 5 minutes and I was all set to have a new device shipped. She said confirmation email was on its way. 5 minutes later I get an email that says "thanks for calling, we will keep you updated on when replacements are available. " No order...

Here is one more. According to her, we will get a text telling us how to pick up the new note tomorrow.

Looks like T-mobile is getting ready for the new Notes to go out. My T-Mobile account has been changed. My loaner phone EIP is now gone and my Note 7 EIP is reactivated. I guess they are doing this so in store reps will be able to streamline to process. If they just have to swap phones it will...

I just called the 844# because I am coming up on my 14 days since my loaner and I wanted to be sure they were not going to deny my return then. It's kind of nerve wracking having an EIP contract that says 14 day return with my signature, despite the fact that they keep telling me to just ignore...

I turned in my note 7 yesterday. First store I went to was a franchise and the guy was a jerk. The next store I went to, I got lucky and got the manager. He knew exactly what to do and let me pick whatever phone I wanted. I got the note 5 since I wanted the stylus more than I wanted the edge (at...