Recent content by Team5D

I found another thread on the same issue and followed these directions: 1. Go to software update 2. Downloaded the update 3. Choose to install later 4. Plug tablet in and shut down the system 5. Us the volume down and power button to boot into recovery...

Thanks! This is the only suggestion that finally worked for me!

I have a Samsung Galaxy Tab 2 10.1, Android version 4.2.2. When I attempt a software update, the device is unable to do it ("Failed to update firmware. Try again using computer software (Kies) or visit a Samsung service center"). I tried using Kies, device is recognized, Firmware Upgrade and...