Recent content by techman05

If you have warrenty use that. Verizon will send you an new one after troubleshooting if you have the right warrenty and you could get it in 3 days and have access to your current phone till then. pretty sure the fast chargers not the issue btw I've been using it and my backup aukey products...

Maybe 5.0.2 reacts different to the issue but thats still an issue. the only app samsungs updated on my phone was snote and text to speech. go with the solutions. if your near samsung see if they feel like working or if in 14 days return the phone OR if your more than 14 and have warrenty...

Unless you've taken it apart and there's visible damage, I'd consider it a defect and THAT should be included in the warrenty at least in the U.S.. You might want to avoid that person and just say "I'm having issues rotating and know there's issues help me get a replacement". Worst case if you...

Replace your phone. If its 14 days still its so much easier. 5.1 is not out unless your on tmobile right now I think btw.

If you have protection plan it should be easy swap out but depending on carrier insurance you may pay for shipping after those 14 days. BTW I don't know how it works with upgrades but if it's a new contract you have 30 days or 24 hrs use to split and run if you say something like the service...

It's day 15 for me as well but I replaced mine once. My only grump is right now tapping the right text but I haven't chocked that down to this yet(Coming from an s4 where it felt on point when I tapped). Replacements the only option right now if you can't find another way to kick the...

You should be fine with the fast charger. If it's. Heat issue I can tell you I only had it try to shut down once using it as my car GPS (Google maps still sucks the phone dry) and rotation worked fine. I've had it for an entire week with no major issue (apps didn't connect to their mothership or...

I set up finger print and still can rotate. I only had a weird experience when I plugged in a more firmer USB plug and one of the volume button felt like they were being pushed and returned back to it's place. Note: it was already doing the issue before hand. If it is a charge issue I'd bet...

I was thinking in the sense the framework is the libraries controlling the rotation are fudged. I'did hope I explained the situation as much as I know without putting words in the techs mouth. It sewn in to the OS and pressing the backup and reset option will not fix the issue as far as I...

I got it straight from verizons mouth. I got the complete protection so they advertise a tech guru of sorts and and went for it. Except for the fact they mentioned kies and not the smart switch pc software. If I had a second phone at the time I probably would have let them do the whole fix with...

The updates already out call 611 dial tech support. If it wasn'the already out there would be a lot more pages on this post. If that's not an option bring your box and receipt back and tell them you can't wait that long. At least my interaction got me the swag bag I should have gotten day 1 From...

That's the way I heard it. Something to to with the phones framework updates wrong and then for some reason the fix they said they have for it doesn't go out if the other already has patched the phone. That's the reason for the emergency factory reset, to buzz it to zero and allow it to get the...

The software for pc and mac no longer work but the kies app for the phone came with the s6 so that should still work but you need to use smart switch program like the one in the link above to backup,restore and reset your phone. The app last time I messed with it that it was a file view and...

No I'm saying if you use the emergency firmware reset on Samsung switch you have a chance it will fix the rotation issue with whatever firmware it could pull down to reset a phone. I'd just assume flashing with a different firmware like that could void your warrenty.

It was reported on both sides and a link there. I think it's just more active here. The screen and the battery should be the only big difference in the devices.