Recent content by that0n3guy

I had a similar issue occasionally on my Cosmos 2 (not a smartphone by any means). The messages would show up on my phone as not sent but the other person would respond so they had most definitely been getting them.

From past experiences, Newegg itself is a wonderful company. It seems that the real issue is the company which they use to handle phone orders (Simplexity). I've ordered a ton of computer parts from Newegg in the past and I've never been disappointed with them.

Well I'm officially not even considering ordering from anyone even remotely related to "Simplexity" again. I was yelled at by the man on the phone for being "far too impatient", told that they could either refund the Next Business Day charges or they'll send me a Bluetooth headset, and then hung...

At this point, I honestly wish they had cancelled it without telling me.

Every question I ask them just results in them beating around the bush. "Why hasn't my order been shipped yet?" "The phone was activated at 6:01 PM, it will ship within 24 hours" Edit: Now I've been told that my case has been "escalated" and that I will be refunded $19.99 within 24 hours. I...

I've been on the phone with Wirefly support trying to convince them to fix it for me. They've told me that I'll receive it Monday at the earliest (which can't happen because it is a Holiday). They're still insisting that they won't and can't cancel my order at this time.

Apparently they managed to screw up my upgrade eligibility for Verizon so either I wait for this phone or don't get one at all. I wish I had known that there would be this many headaches caused by ordering through them, I would have just spent a little more money and got my phone way earlier.

They won't let me cancel my order for whatever reason. (They won't tell me why)

I don't think I've ever been more angry with Customer Support people. Apparently they aren't going to be able to ship my phone, now, provided that I would have been able to cancel my order that wouldn't be too big of a deal, but:

I got the same crap. It's so stupid that I ordered over three weeks ago, paid $20 for next business day shipping, and have been repeatedly asking them what is going on and yet I still won't be getting my phone for almost another week.

If my phone doesn't end up shipping today that is what I am going to do. I'm leaving the state on Saturday for a few weeks and I'd really prefer to have my new phone with me.

The same thing happened to me, chat them and tell them.

Apparently my phone is getting delivered today. and about 2 minutes after having that conversation, I got this email:

For some reason, my order just went back to Awaiting Carrier Approval. I guess I'm not getting my phone tomorrow. I ordered on May 4th and I've also yet to have mine shipped.

I got a new chat person who assured me that my order is shipping today and that I should expect to receive it tomorrow: (Wirefly, ordered May 4th)