Recent content by The W12ard

Ever since I had my Google home minis setup around my home for the last 12 months I've been able to ask them to call contacts from my phone and my wife's phone which are both linked to the same Google account but contacts are stored separately on each device. As of approximately 4 weeks ago...

It appears that I was on the right track when I suspected Google Play Services being the issue but I never thought to try revoking permission from the app permissions sub menu. I was trying to stop it by turning off backup & sync which is why it never really worked because Google Play Services...

Spoke too soon. All frequent contacts deleted again this morning. Damn it!!!

My phone got a Google Play notification yesterday and I saw something which I've never seen before in all the years that I've had this phone. A white Google Play triangle icon appeared in my phone's top left notification bar and remained there for about 7 minutes. When I clicked on the...

I got the same notification today. First time ever since I've owned my device that I've seen this. The notification wouldn't swipe away and it was there for around 7 minutes before it eventually disappeared. I'm not certain but I think it was downloading some kind of security patch. It said that...

Thanks but signing out of my Google account made no difference but I've finally managed to figure it out for anyone else who's having this issue. If you're having the issue of your devices showing up on your Google account in the wrong order as last seen or last used with an old date and want it...

I'm already signed in on my regular device. All of my devices are currently signed in.

OK I've just tried something interesting... According to my Google account it says my son's tablet hasn't been used or seen for two days which I know isn't true as he's never off the thing and it's been syncing and backing up just fine and all location services are on. I went to...

OK here's what's happened. I have an old phone (Galaxy S2) that I keep in a drawer as a backup and 2 days ago I had to power it on to access some old documents and mp3s that I had stored on the old device. When it booted up it automatically updated Google Play store and Google Play Services and...

I have several phones on my Google account but when I go to Google account it's showing that my most recently used phone was last used over a week ago. This is causing an issue with my Google home assistant when I ask it to find my phone because it says it can only find my last 2 recently used...

Also it might be worth noting that my contacts didn't disappear yesterday but I was out all day so my phone wasn't on wifi. I know that some push services like those from Samsung or Google Play only force through background updates and backups etc when the device is connected to wifi. If they...

It's clearly not just a Moto issue as some are suggesting. People are saying that they have contacted Moto customer services and they're looking in to it but how does that help people on other handsets? From what I can tell it's affecting people on other phones and networks so there must be a...

Yes I agree. After several days of tinkering about I've ruled out Google backup and contacts sync. I've been checking my device every half hour. I made several calls each way between devices to force the frequent contact list to show up. Then I kept checking my device regularly to see at what...

Just as an experiment I've gone in to "back up and restore" on my phone and turned off "backup my data" for my Google account so hopefully now it wont try to backup any data to Google drive. I've made about 6 calls to and from my phone to/from my wife's phone and the contact has now appeared on...

I may be right with my line of thinking. Just logged on to my Google account via Google dashboard and clicked on device backups and it took me to my Google drive page where it lists all devices that have data backups and it shows that my device was backed up at 2:30am last night. I went to bed...