Recent content by Thomas_K50

After speaking with several T-Mobile representatives (in-store and phone) you can return the device within the 14 day buyer's remorse period, and cancel service without any penalties or fees (except for the restocking fee). Once you meet the Jump program requirements: trade in your old phone...

My phone is currently Jump! upgrade eligible. This will be the first time I have ever used this service and have a couple of questions. Once I trade in the phone and pick a new one will I be able to exchange the phone during the standard 14 day period? Could I cancel service during the 14 day...

Matt Oul - Thank you. This worked.

I hate to sound dumb, but I am not that tech savvy. Could you possibly explain how to do a factory reset in the bootloader? I only know how to do a reset in the setting menu.

I was hoping someone could assist me in solving my problem. I recently received a new Verizon S6 from Amazon. When I booted the phone the language is in Korean. I can not even get out of the first screen because I do not know what is says. Is there a way to get it to boot in English. The phone...