I have reset the phone to factory. Made a backup before, but somehow the backup is not returned so I also lost a majory of my data.
Most beautifully, the problem persists. So it really is a mechanical defect after all.
Not going to spend ~80Eur on a 3yr old phone currently in the market for...
With the two above suggestions, I have managed to conclude:
- The issue is with the top microphone
- There is no debris in it
- The app cache empty options did not help
- The issue is the same in safe mode (hence no rogue apps interfering)
I have also read this topic...
Reception is fine, 75-100%. It is not limited to one caller, but all. It only happens when using the phone app, when I use other apps (voice messaging, call via Whatsapp), everything is fine.
All other messaging services work fine.
Thanks for responding!
- Checked for debris/lint in 2nd mic, all OK. I presume Whatsapp also uses the same mic? As Whatsapp speakerfunction works fine....
- Cleared data & force stopped phone app, but the issue persists.
Hi!
I have a Galaxy S10 on which people I call on speaker function complain, they can't hear me.
However, when I call them via Whatsapp on speaker, all is fine.
Tried so far:
- Restart phone
- Clear Phone app data
- Start in safe mode (same issue)
Any Ideas?