Recent content by Tony Bowman

I found this online - The Android 5.1.1 Lollipop update for the Nexus 6 is quite minor, bringing various stability improvements and a new protocol that disables Smart Lock feature on the device when the Exchange ActiveSync (EAS) password policy is enforced. EAS is a Microsoft protocol, which...

I removed the Exchange Mobile Device policy from my corporate mailbox but left my Exchange email account on my phone and smart lock began working again. Something in 5.1.1 and Exchange Mobile Device Policy has stopped Smart Lock from working. The policy we use requires a pin code to unlock the...

I also have a corporate exchange account with a policy that requires a pin code. I will try to remove the policy since I am in the IT department and see if the problem is the policy or the exchange account on the phone.

I am seeing the same behavior. Verizon Note 4 with a Samsung Gear 2 Neo that worked really well with Smart Lock prior to 5.1.1 As soon as that was installed Smart Lock stopped working. I too have tried everything you listed and I also removed all the updates to Google Play Services and installed...