Recent content by tooncesthecat

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    Moto X (1st gen): Front Camera Grommet Dislocated

    Re: Moto X - Front Camera Grommet Dislocated Update on my 5th replacement Moto X: It developed the same problem in record time (about 6 days). I called Moto Care (bought the original device outright through Moto, off contract) and they created a return authorization and provided me a next-day...
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    Moto X (1st gen): Front Camera Grommet Dislocated

    Re: Moto X - Front Camera Grommet Dislocated Was yours a customized Moto X? From my understanding (based on spending hours on the phone with Moto Care), the repair process is only for non-customized devices purchased through a carrier or devices out of warranty. I bought mine outright from...
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    Moto X (1st gen): Front Camera Grommet Dislocated

    Re: Moto X - Front Camera Grommet Dislocated On a normal phone with no issues, you won't see the piece I'm referring to. Attached a photo of the issue. The phone on the right is a brand new replacement, the one on the left has the issue. Note the brand new replacement gradually developed the...
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    Moto X (1st gen): Front Camera Grommet Dislocated

    Re: Moto X - Front Camera Grommet Dislocated One shouldn't have to change their behavior because a phone has a defect or is poorly made. I've owned many smartphones over the last 9 or so years and have carried them all the same way with no issues...why should this device be treated differently...
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    Moto X (1st gen): Front Camera Grommet Dislocated

    Re: Moto X - Front Camera Grommet Dislocated Ah, made an account just to share my story about this... I have had no fewer than 4 Moto X's with the same issue. Over time, the little spacer around the front-facing camera just creeps lower and lower until you get all sorts of lines, poor...